If your child was hit near a school zone, crosswalk, or bus stop, the first hours and days matter more than most parents realize. Insurance companies move fast, and school-related evidence can disappear just as quickly, especially bus camera footage and staff memories. Try to gather what you can, when you can, even while you're focused on your child's recovery.

• Photos of the scene, including crosswalk markings, signage, bus stop location, and any skid marks
• Names and contact information for any witnesses, including other parents, students, or crossing guards
• The name of the school, bus number, and driver's name if a school bus was involved
• Any incident report written by the school or district
• Police report number and responding officer's name
• Your child's medical records from the first visit forward, including any follow-up care or therapy
• Notes on how your child is feeling and behaving in the days after, since some injuries take time to show up

We know this is the last thing on your mind when your child is hurt. That's part of why families call us early. We can help make sure nothing important gets lost while you focus on your child.

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