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After a serious injury, the last thing anyone should have to navigate is a law firm that treats them like a transaction. Yet that is the reality for far too many people in Metro Detroit who call a high-volume firm, never meet their attorney, and spend months feeling lost in a system that was supposed to help them. The billboards are loud. The promises are big. And too often, the experience does not come close to matching either.
At Liss, Shapero & Mitnick, we built our practice around a different idea. When you call us, you get a team that picks up the phone, knows your case, and treats your situation with the seriousness it deserves. We have been right here in Berkley for more than 20 years, serving families across Metro Detroit not because it is good marketing, but because this is our community. The people we represent are our neighbors, and we take that seriously in everything we do.
What "Community-Focused" Actually Means for Injured People
When you contact LSM, you will speak with a real person, not a voicemail system or a screening form. Tony Shapero, our managing partner, personally calls many new clients himself. Not a paralegal. Not an intake coordinator. The attorney. That kind of direct access is rare at larger firms, and we think it makes a real difference in how people feel about the process, especially at the beginning when everything is still uncertain.
Beyond that first call, our team checks in throughout your case. We do not wait for you to chase us down for updates. You should never have to wonder what is happening with your own case, and with us, you will not have to. A few things that set our approach apart:
- Clients work directly with attorneys, not just case managers or intake staff
- The full team, including Hana and Sherry, is available to answer questions and provide updates
- We take on difficult cases that larger, volume-focused firms sometimes turn away
- We communicate in plain English, without legal jargon, so you always understand where things stand
Why Injured People in Metro Detroit Deserve More Than a Case Number
The Volume-Firm Problem
Large, heavily advertised personal injury firms in Michigan handle enormous caseloads. That is their business model. It is not inherently wrong, but it does have consequences for individual clients. At many of these firms, you may sign a contract and never speak with your actual attorney again until shortly before a settlement. Your case is managed by rotating staff, and continuity is hard to maintain. When you have questions, you leave a message. When your situation changes, you hope someone notices.
What It Means to Have the Whole Team on Your Side
When you hire LSM, you get the entire team, not just a single attorney who may or may not be available when you need something. That means our attorneys, our paralegals, and our support staff all know who you are and what your case involves. If Tony is in a deposition and you call with a time-sensitive question, someone who actually knows your file will be there to help. That kind of coordinated, consistent attention is something we are genuinely proud of.
Proactive Communication Throughout Your Case
One of the most common complaints people have about personal injury attorneys is that they feel ignored after signing the retainer agreement. We hear this from new clients all the time. At LSM, we make it a point to reach out to clients proactively with updates, even when there is nothing dramatic to report. Knowing that your case is moving forward and that your team is on top of it matters. We think that ongoing communication is part of what it means to actually represent someone.
Our Practice Areas: Serious Cases Handled with Personal Attention
Motor Vehicle Accidents
Auto accidents, truck accidents, and motorcycle accidents are among the most common serious injury cases in Michigan. We handle the full range, from rear-end crashes to high-speed highway collisions to accidents involving uninsured or underinsured drivers. Michigan's no-fault insurance system adds complexity that requires a firm with deep experience navigating no-fault PIP benefits and third-party claims together.
Premises Liability and Slip and Fall
Property owners in Michigan have a legal duty to maintain reasonably safe conditions. When they fail, people get hurt. We handle premises liability claims involving slip and fall accidents, inadequate security, swimming pool injuries, and other situations where negligent property maintenance caused harm.
Workplace and Construction Injuries
Construction sites carry inherent risks, and when employers or contractors cut corners on safety, the consequences can be severe. We represent workers injured on the job in cases that go beyond workers' compensation, including third-party liability claims against contractors, property owners, and equipment manufacturers.
Nursing Home Neglect and Elder Injury
Families trust nursing homes and assisted living facilities to care for their loved ones with dignity and competence. When that trust is violated through neglect, poor staffing, or inadequate medical oversight, the results can be life-altering or fatal. Our nursing home neglect practice takes these cases seriously because the stakes for vulnerable people are incredibly high.
Wrongful Death
Losing a family member due to someone else's negligence is a devastating experience that no legal claim can fully address. What we can do is make sure the responsible parties are held accountable and that your family has the financial support it needs going forward. We handle wrongful death cases with the care and sensitivity they require.
LSM's Roots in Berkley and the Metro Detroit Area
We have had our office on Coolidge Highway in Berkley for more than two decades. In that time, we have built real relationships throughout the community. The people at the local restaurants know us by name. Parents from Berkley High School and Anderson Middle School have trusted us with their families. Officers from the Berkley Police Department know who we are and what we stand for.
That kind of community presence is not something you manufacture. It is the result of being here, consistently, for a long time, and treating every person who walks through the door or calls our office the way you would want a trusted neighbor to be treated. When someone in Berkley asks a friend for a referral to a personal injury attorney, we want them to think of us not because of a billboard, but because of the reputation we have earned over more than 20 years of being part of this community.
We also know that the Metro Detroit area has its own particular rhythms and challenges. Congested roads. Harsh winters. Construction seasons that seem to stretch longer every year. When we talk about what happened to you, we understand the context. We know these roads. We know these intersections. And we know the insurance companies that operate in this state and how they tend to handle claims.
The Kind of Firm That Has Something to Prove Every Day
Community law firms operate differently than high-volume operations because the stakes are different. When your clients are your neighbors, when the families you represent are the same families you see at the grocery store and the school pickup line, you cannot afford to treat any case as just another file. That accountability is built into the way we work, and we think it makes us better attorneys for the people who trust us with some of the hardest situations of their lives.
With more than $100 million recovered for clients and a practice rooted in Metro Detroit, we have the experience to handle complex, high-stakes injury cases and the commitment to handle them the right way. If you or someone you love has been seriously injured, you deserve honest answers from people who will take the time to actually understand what happened to you.
Talk to Someone Who Will Actually Listen
If you have been injured in an accident anywhere in Metro Detroit, Wayne County, Oakland County, Macomb County, or the surrounding communities, we would like to hear from you. A free consultation costs you nothing, and it may give you a clearer picture of your rights and your options than you have had since the day of your injury.
📞 248-584-1300📞 Toll-Free: 1-855-LISS-LAW (1-855-547-7529)
🌐 lsmlawyers.com
📍 2695 Coolidge Highway, Berkley, MI 48072